LEGAL

PRIVACY
POLICY.

How we collect, use, and protect your information at Canvas by Enthyuzm.

Last updated: October 9, 2025

01

Introduction

This Privacy Policy describes how Enthyuzm and its affiliates (collectively “Enthyuzm, we, our, us”) collect, use, share, protect or otherwise process your information / personal data through our website https://canvas.enthyuzm.com/ (hereinafter referred to as Platform).

You may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

Important Notice

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use and applicable service/product terms. If you do not agree please do not use or access our Platform.

02

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship.

  • Name, date of birth, address, telephone/mobile number, email ID provided during sign-up or usage
  • Any information shared as proof of identity or address
  • Sensitive personal data collected with your consent, such as payment instrument information
  • Biometric information such as facial features (when opted for certain features)
  • Your behavior, preferences, and other information you choose to provide
  • Transaction data on Platform and third-party business partner platforms

Fraud Protection

If you receive an email or call claiming to be Enthyuzm seeking personal data like debit/credit card PIN, net-banking or mobile banking password — never provide such information. Report it immediately to an appropriate law enforcement agency.

03

Usage

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses.

  • Assist sellers and business partners in handling orders
  • Enhance customer experience
  • Resolve disputes and troubleshoot problems
  • Inform you about offers, products, services, and updates
  • Customize your experience
  • Detect and protect against error, fraud and criminal activity
  • Enforce our terms and conditions
  • Conduct marketing research, analysis and surveys
04

Sharing

Internal Sharing

We may share your personal data internally within our group entities, corporate entities, and affiliates to provide you access to the services and products offered by them.

Third-Party Disclosure

  • Sellers and business partners
  • Third party service providers including logistics partners
  • Prepaid payment instrument issuers
  • Third-party reward programs and other payment methods opted by you

Legal Disclosures

We may disclose personal and sensitive data to government agencies or authorized law enforcement agencies if required by law, to protect rights, property or personal safety, respond to subpoenas or court orders, or respond to claims that content violates third party rights.

05

Security Precautions

To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. We adhere to our security guidelines and offer the use of a secure server.

Security Notice

The transmission of information is not completely secure for reasons beyond our control. Users accept the security implications of data transmission over the internet and are responsible for ensuring protection of their login and password records.

06

Data Deletion & Retention

You have the option to delete your account by visiting your profile and settings on our Platform — this will result in losing all information related to your account. You may also write to us for assistance.

We may refuse or delay deletion in the event of pending grievances, claims, or other services. We retain personal data no longer than required or as mandated by applicable law, though we may continue to retain anonymised data for analytical purposes.

07

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

08

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure and processing of your information in accordance with this Privacy Policy.

Withdrawal of Consent

You may withdraw consent by writing to the Grievance Officer at the contact information below. Please mention “Withdrawal of consent for processing personal data” in your subject line. Withdrawal will not be retrospective and may result in restricted services.

09

Policy Changes

We may update this Privacy Policy to reflect changes to our information practices. Please check periodically for changes. We will alert/notify you about significant changes as required under applicable laws.

10

Grievance Officer

Name

Ashmit Singh

Designation

CTO

Company

Enthyuzm, Amritsar, India

Email

ashmit@enthuyzm.com

Phone

+91-70092-38514 — Mon–Fri, 9:00–18:00 IST

11

Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out.